Shipping Policy

Do you offer international shipping?

Yes

We offer standard shipping to most countries.

After your package is shipped, you will receive a shipping confirmation email from our warehouse with a tracking link so you can track your package's progress.

How much does shipping cost?

Free

How long does it take for my order to arrive?

Order processing time is 3-5 days.

* US

Standard shipping time is 7-14 days after we process and ship your package.

* EU

Standard shipping time is 7-14 days after we ship your package.

* International

Standard shipping time is 7-17 days after we ship your package.

If you don't receive your package, we guarantee a refund within 60 days, even if you receive it after this period.

Why was my order shipped in multiple shipments?

We will do our best to ship your items together. However, sometimes we may need to split your order into multiple shipments. Common reasons for splitting an order include:

Product inventory.

Ships from different distribution centers.

Ships directly from suppliers.

If your order needs to be split, we will send you a confirmation email to let you know:

The estimated number of items in each shipment.

Please note: When we split your order into multiple shipments, there is no additional charge. We simply apply the shipping charges you paid to multiple shipments during checkout and calculate the total amount of your order.

What if my order arrives incomplete, damaged, or defective?

We hope this doesn't happen, but if it does, please contact us immediately at Support@dunoqogv.shop and we will respond as soon as possible.

Email: Support@dunoqogv.shop

Address: 4749 N Lincoln Ave, Chicago, IL 60625

Phone: +1 773-334-4445